Privacy Policy

Introduction

We at Contact-Center Masters Oy respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Information We Collect

CV Uploads

Our website may require users to upload their CVs for job application or staffing purposes. Please note that these CVs are not stored on the website but are securely sent via email to the webmasters of the site for processing and review.

Non-Personal Data

We use Google Analytics to collect non-personal data for statistical purposes. This may include anonymized information such as browser type, general location, and site usage patterns.

Cookies

Our website uses cookies to enhance user experience and to help us understand how visitors engage with our site. Cookies are small files stored on your device that help us analyze web traffic and improve site functionality. Users are informed about the use of cookies through a consent banner and have the option to accept or decline non-essential cookies.

How We Use Your Data

  • Job Applications: CVs and personal data provided for job applications are used solely for recruitment and staffing purposes.
  • Site Analytics: We use aggregated and anonymized data from Google Analytics to understand user behavior and improve site performance.
  • Non-Personal Identification: We do not track users individually or collect any data that could identify a visitor personally.
  • No Data Selling: We do not sell, share, or distribute user data to third parties for marketing or any other purposes.

Data Protection

  • Anonymization: Any data collected through Google Analytics is anonymized, including IP addresses, to ensure privacy.
  • Third-Party Providers: We may use trusted service providers to assist us in operating our website and processing job applications. They are contractually bound to process data in accordance with GDPR.

User Rights

Under GDPR, users have rights to:

  • Access: Request access to any personal data we may hold.
  • Rectification: Request correction of any inaccurate data.
  • Erasure: Request deletion of any personal data, if applicable.
  • Objection: Opt out of non-essential data collection, such as analytics.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these other sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of the page.

Contact Us

For any questions or requests regarding your data, please contact us at:

By using our website, you agree to the terms of this Privacy Policy.